The established delivery date
must be mutually accepted by both parties. If the material is
available in our warehouse we undertake to ship it within 8 days
after receiving the order and payment. Any event caused by force
majeure could suspend the terms of delivery for the entire
duration of said event. Our prices and our following invoices
don't include customs and duties of your country, if this is not
specified in our offer.
The goods, even if sent freight
pre-paid or free delivered to the buyer's premises, travel at
the risk and responsibility of the buyer. All our responsibility
ceases upon delivery of the goods to the shipping company.
The order can be offered to the
shipping company warehouse (C&F) nearest your location you have
to collect the order yourself) as specified in our offer or with
door delivery (D.D.U.).
- The unloading must be arranged
from the consignee if not otherwise specified in our offer.
- You must call the freight company prior to the delivery date
to arrange date and time. It is necessary to clear the customs
within 5 days after arrival in the customs yards .If you refuse
the delivery or delay the customs clearance you will pay extra
shipment fees to the shipping company for another delivery or
for demurrage cost.
- Whoever is accepting the delivery must inspect it and sign for
The order must be inspected on
delivery. We provide you with a detailed inspection checklist to
follow. If there is any damaged material, it must be noted on
the paperwork in order to open claim to insurances.
If these rules are not followed,
insurance companies don't accept claims for damaged goods.
Order return : the customer can
return the goods to us within seven days after receiving them.
The consumer bears all shipping costs (to and from our company )
therefore we refund only the cost of the goods calculated
ex-works even though they have been originally sold D.D.U or
The samples and photos give only
an idea about the products offered which can vary slightly in
colour and texture, therefore differences in colour shades and
texture cannot be considered as material defects.
Our guarantee only includes the
replacement of material found to be defective with the exclusion
of any further obligation. All parties unconditionally accept
the provisions of this paragraph and agree not to contest its
validity. In case of litigation, the court of Udaipur in
Rajastahn in India.
shall be competent to rule, except where otherwise elected by
The aforementioned general
conditions of sale aren't to be considered in any way clauses of
form. These conditions are effective to all intents and purposes
and faithfully represent the contractual will of the parties.